He is a sales and marketing specialist with a no nonsense, original, practical and entertaining style in speaking and training and has been a keynote speaker at more than 2,000 major conferences. He is also the most featured guest on the Qantas business channel, he appeared on the ABC Four Corners programme ‘The Business of Change’ and writes regular articles for publications such as ‘Executive Excellence’ and ‘CEO Online’.
John performed a number of selling and sales management roles for 7 years with Reckitt & Colman (now Reckitt Benckiser), in both the UK and Australia, and was then invited to take control of national sales operations for Schwarzkopf… leading 2 years later to his appointment as marketing and sales director for both Australia and New Zealand. After taking these operations to become the most successful for the company worldwide, in terms of market share and profitability, he was invited to perform an international consulting role for the German organisation introducing his advanced ideas on service to the American, Canadian, British, South African and Western European markets.
He spent 16 years with Schwarzkopf and then formed his own consulting firm specialising in sales and marketing. His clients have included many of Australia’s and New Zealand’s major companies. John has also performed the role of ‘Consultant Chairman’ to an accounting firm, for 5 years. These days he is well known as a professional keynote speaker, trainer and consultant. He is the author of 11 books on business development…and a humorist of note. His books include: ‘The Move from Order Taker to Sales Maker’, ‘Sell Pleasure First … Price Last!’, ‘Successful Sales Management’, ‘The Incredible Power of ‘Centre-field Marketing!’, ‘Creating the Spirit of Service and Success’, ‘Small Business is Never Good or Bad … It’s What you Make It!’, ‘The Focus and Thoughts & Actions of High Achievers in Business’, ‘The Ultimate Marketing Challenge: To Create & Sell the 3rd Result’, ‘How Sales–Makers Win New Customers’ and ‘Creating The Spirit Of Service & Success’ -‘Helping the best get Better’.
John urges managers to manage customers and lead staff. The real power of management lies in its leadership influence, both inside the organisation and in its markets. John is passionate about the philosophies, practices, and performance accomplishments of Managers and leaders. As a consultant, John brings not only his own successful track record to conferences, he offers the very latest ideas and strategies from the forefront of modern business.
• Sales /Consulting How to make good sales in bad times
• Leadership for Senior Mangers
• "Don't Manage Your Staff....Manage The Customers and lead Your Staff"
• Advanced Service & Teamwork - "Winning with Service Attitudes and Teamwork!"
• Small Business – “Small Business is Never Good or Bad …It’s What You Make It”
• After Dinner - Humorous and Motivational
• Master of Ceremonies/Conference Facilitator
• Marketing & Sales Management
• Franchising Success
• Retail Excellence
• Industry Association Growth