David is passionate about encouraging business owners to achieve greater financial success, peace of mind and free time for themselves and their families.
As a keynote presenter, David has presented to a variety of business clients including professional golfers, pharmacists, hairdressers, jewellers, shopping centre owners and major buying groups in such locations as Kuala Lumpur, Singapore, Australia and the United States.
David recognises that people like to do business with people they like and trust so it is understandable that his philosophies and coaching style are based around maximizing the ‘lifetime value’ of each client through a genuine ‘client friendly culture’ that delivers quality service and products and value for money (rather than the cheapest price) in an environment of trust and professionalism.
In his Retail and Service Excellence Programme, David firstly deals with the underlying need for change in this dynamic and rapidly evolving business environment and then explores ‘what’ to change in order to leverage maximum performance. He strongly believes that ‘what got you there, wont keep you there’ and is always on the look out for that point of difference that can give business owners the next edge.
Most people these days are time poor and option rich so there’s never been a better or more important time to explore new ways to … Turn Potential into Profit.
David’s holistic approach to retail management and staff training gives both management and staff a proven success formula to work to. His training is not only motivational and informative, but fun and he incorporates proven techniques and strategies that have produced outstanding results in NZ, Australia and the United States